FREQUENTLY ASKED QUESTIONS
What is Findy?
Findy is a portable hidden camera detector that uses infrared scanning and lens reflection technology to help you identify hidden cameras in hotel rooms, Airbnbs, bathrooms, or dressing areas within seconds.
How does Findy work?
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Does Findy have an alarm or sound alert?
Yes. Findy includes a motion detection alarm that activates if movement is detected in your surroundings, adding an extra layer of personal security.
How long does the battery last?
On a full charge, Findy can last up to 6 hours of continuous use. It recharges easily via USB-C.
Can Findy detect all types of cameras?
Findy is most effective with infrared cameras including wired and pinhole cameras. Use the detector as well as the view finder to locate a non-infrared cameras
SHIPPING AND DELIVERIES
Where do we ship?
We ship worldwide. Findy orders are processed and shipped from our international fulfillment centers to ensure fast delivery wherever you are. Check out our shipping policy for more information.
When will I receive my order?
Orders are processed within 1–2 business days. Delivery times vary depending on your location:
- United States: 9 - 13 business days
- Worldwide: 4 - 15 business days
You will receive tracking information once your order ships.
When does my order qualify for free shipping?
We offer free standard shipping on all orders.
WARRANTIES
What if I received a defective product?
If your Findy arrives damaged or defective, contact our support team within 7 days of delivery. We’ll replace your unit free of charge once the issue is verified.
What will I receive in my Findy package?
Each Findy package includes the Findy detector, USB-C charging cable and a quick-start guide to help you get scanning right away.
What if I want to return my order?
We offer a 7-day money-back guarantee. If you’re not satisfied with your purchase, simply return it in its original condition and packaging for a full refund.
What kind of warranty does Findy offer?
All Findy Products have a 60 day warranty. If your device is factory damaged or defective, we will replace it with a new one.